I study how communication actually works in the professional world, from how a manager persuades employees to accept change to how an individual uses interactive online tools to make decisions. Currently I have several research projects in progress, including articles on defining rhetorical myth in the workplace, managing organizational change through  rhetorical myth, preparing accounting students to give effective professional presentations, teaching technical communication online using a workplace simulation, and revisioning the pedagogy of business communication. I have recently completed an article with Greg Wilson on user/designer agency in interactive data displays, which will be published in an upcoming issue of Technical Communication Quarterly.